Module 0
Before you build
Your training account, the editor and the agent's initialization.
Hands-on course for integrators
Build a real voice agent one building block at a time: workflow, nodes, routes, variables, tools and knowledge. Every exercise is done in your own training account.
29 lessons in 8 modules, about 11 hours of hands-on work
The lessons are the same for everyone; the examples, prompts and practice data follow the scenario you pick. You can switch at any time.
Module 0
Your training account, the editor and the agent's initialization.
Module 1
From an empty canvas to an agent you can test and make live.
Module 2
Exit routes, specialist nodes, moving between them, and transfers.
Module 3
What the call remembers, and rules that route on it.
Module 4
Web services, tools on a node, the API Call node and end-of-call actions.
Module 5
Answering from the client's own documents.
Module 6
Voice prompts, silences, KPIs, testing and the go-live checklist.
Module 7
Outbound calls, languages, the other nodes, Copilot and the capstone.