Why Manivox

Many companies sell voice agents. These seven reasons are the ones a client can check for themselves.

Seven reasons: what the client gets

1. A telecom operator. Manifone is a declared telecom operator: it provides the phone numbers and runs the telephony itself, not a layer on top of someone else’s.
2. Hosted in France. The core of the platform runs in France on infrastructure Manifone owns: the language models, the main voice engine, the knowledge base and the telephony. Speech recognition runs in the EU, with a US-based provider.
3. Replies with low latency, and the response time of every reply is visible in the call detail.
4. Voices by Cartesia, the world leader in natural speech, with automatic language switching during the call.

Seven reasons: how you work

5. Tested before it goes live: Agent Lab calls the agent with test callers, including difficult ones, and replays past calls after a change.
6. Built visually: a workflow editor shows the steps of the call, the routes between them and the tools each step may use. Nothing needs code.
7. Built for partners: one account per client, a client portal with your logo, and the choice between the Manivox brand and white label.

Where we stand

• Developer platforms (Vapi, Retell): powerful building blocks for teams that write code and assemble their own stack.
• Phone-system add-ons (Aircall, Ringover, Allo): simple to switch on, focused on answering and taking messages.
• Enterprise contact-centre suites (Cognigy, Parloa, Zaion): built for large contact centres, with long projects and large budgets.
• Manivox: a complete agent a partner can build, test and run for a small or mid-sized business, on a phone network we operate.